All courses

All courses

Whether you’re a seasoned pro seeking to enhance your expertise of Pendo products or a curious beginner looking to explore new products, there’s something for everyone. Our extensive catalog includes the fundamentals, role-based courses, product deep dives, and more.

Pendo Essentials catalog

Perfect for beginners, Pendo Essentials will walk you through the core functionality of Pendo. You have two ways to get Pendo certified -- take the course on your own time with our "On-Demand" option or just take the exam!

Web apps Certifications On-demand Courses Beginner Pendo Administrator

Pendo Admin catalog

Pendo Admin is designed to teach students how to build and maintain a Pendo subscription, while also providing a holistic approach of how to achieve outcomes. It is recommended you know the basics of Pendo before taking this course.

Web apps Certifications On-demand Courses Intermediate

The Pendo for web collection

Learn best practices for implementing and using Pendo Engage for web apps with this collection of courses. Explore a wide range of topics, and master the platform's capabilities.

Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success Engineer

The Pendo Adopt collection

Learn the fundamentals of Adopt, starting with adding applications to using essential features, including Paths, Workflows, and Guides with this collection of courses.

On-demand Courses Engineer

The Pendo for mobile collection

Learn best practices for implementing and using Pendo Engage for mobile apps with this collection courses. Explore a wide range of topics, and master the platform's capabilities.

Product Mobile apps On-demand Courses Beginner Marketing Customer Success Engineer

The Pendo Feedback collection

Discover best practices and implementation strategies for Feedback. Explore a wide range of topics, and master the platform's capabilities with this collection of courses.

Feedback Product On-demand Courses Beginner

Have specific questions on targeted topics? These how-to tutorials will provide answers!

Installation Guides Integrations Visitor & Account Data CSS Rules & Tagging Product Web apps On-demand Courses Pendo Administrator Engineer

Acclimating to Adopt Navigation

Learn how to navigate Adopt

Learning and Development On-demand Courses Beginner Adopt IT Operations HR

Adopt Guides: Communicating and Driving Behavior Change

Learn about the Guide building process in Adopt

Learning and Development Guides On-demand Courses Beginner Adopt IT Operations HR Change a business process Deliver employee onboarding and training

Adopt Resource Center: Creating a Hub of Information

Learn about the Resource Center in Adopt

Learning and Development On-demand Courses Intermediate Adopt IT Operations HR Change a business process Deliver employee onboarding and training

Adopt Tagging: Obtaining Data for Better Decision-Making

Learn how to start tagging your application in Adopt.

Learning and Development Engineering On-demand Courses Beginner Adopt IT Operations HR Tagging

An Introduction to Adopt

Learn more about the features and benefits of Adopt.

Learning and Development On-demand Courses Beginner Adopt IT Operations HR SaaS management Employee analytics

Analytics: Dive into your user data

Now that you've tagged features and pages, explore how your users use your app.

Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success

Anonymous visitors: Overview

Learn how to collect usage data and display guides for anonymous visitors.

Visitor & Account Data Product Mobile apps Web apps Beginner Pendo Administrator Setup

Avoiding & resolving ID collisions

Learn why globally unique identifiers are important for preventing visitor and account ID collisions, what problems ID collisions cause and how to resolve them.

Installation Visitor & Account Data Web apps On-demand Courses Beginner Pendo Administrator Setup

Creating a Roadmap with Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Feedback Product

Creating multi-page walkthrough guides

Learn two strategies for building guides that automatically advance as a user moves to a new page in your application.

Guides Product Web apps On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success

Learn how to export Pendo data to your BI tools with Data Sync.

Integrations API Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator

Feature discussion: Product Engagement Score

Join us for a Pendo-led discussion and an engaging Q&A session, where we'll explore the in-depth "how-to" aspects of the Product Engagement Score (PES).

Analytics Mobile apps Web apps Beginner Live Sessions Pendo Administrator Customer Success

Getting Started with Adopt: Adding Applications

Learn how to add applications to Adopt.

Learning and Development On-demand Courses Beginner Adopt IT Operations HR

Getting Started with Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Get familiar with frequently used features.

Feedback Product On-demand Courses Beginner Pendo Administrator Collect customer feedback

Getting started with Pendo

Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Get started with Pendo for Mobile

Set up your Pendo subscription and learn what Pendo can do.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Guides for mobile applications

In this course, you'll learn how to create in-app guidance to communicate with your customers.

Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Guides for web apps: Communicate with your users

In this course, you'll learn how to create in-app guidance for your customers! We'll also cover how the Resource Center can benefit you.

Guides Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Identifying dynamic CSS selectors

Learn how to identify dynamic CSS selectors when using Pendo.

CSS Rules & Tagging Product On-demand Courses Intermediate Pendo Administrator

Identify your mobile solution

Not sure if you are using codeless + Track Events or Track Events only? Start here for a quick confirmation.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Innovation Labs for Customer Success

Join us for this three-part series where we’ll be exploring out of the box strategies and tools to elevate your customer success initiatives.

Live Sessions Customer Success

Installing Pendo Feedback with the snippet

Learn how to install Pendo Feedback via the Pendo installation snippet and add valuable context via visitor and account metadata.

Installation Feedback On-demand Courses Beginner Pendo Administrator Engineer Collect customer feedback

Installing Pendo in multiple environments

Learn why and how to install Pendo in multiple environments (staging and production) and how to configure subscription and installation settings.

Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer Setup

Analytics for mobile applications

Now that you've tagged Features and Pages, explore how your users use your app.

Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success

Monthly Active Users (MAU)

Learn how to review your Monthly Active Users (MAUs) metric.

Visitor & Account Data Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup

Multi-app best practices

Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription.

Installation Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup

New user overview

Join two live sessions for an entry-level overview of Pendo, and how to use it to achieve your goals.

Mobile apps Web apps Beginner Live Sessions Customer Success

Paths: Understanding Behavior Patterns

Learn how to use Paths in Adopt

Learning and Development Analytics Product On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Pendo API setup and endpoints

Learn how to get the most of the Pendo's APIs for reporting and analytics.

Integrations API Analytics Product Web apps Advanced On-demand Courses Pendo Administrator

Pendo for Customer Success

Learn how Customer Success teams leverage Pendo to get the most out of their data.

Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Customer Success Inspiration

Coming soon: Pendo for Product

This course explores how product teams utilize Pendo for promoting features, user onboarding, and deflecting support tickets.

Product Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Inspiration

Pendo live: The beginner's guide to analytics

Join us for an in-depth learning experience focused around user analytics.

Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

Pendo hands on: Dashboards

Join us for a hands-on learning experience focused on creating three essential dashboards to enhance your product's performance and user experience.

Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

Pendo live: Create impactful guides

Join us for a in-depth session focused on creating impactful Pendo guides. This session is great for beginners, or anyone looking to level-up their guides.

Guides Product Web apps Beginner Live Sessions Pendo Administrator Customer Success

Planning for success with Pendo

Take charge of your success! This course is a great starting point for those seeking an organized approach to solving business goals with Pendo.

Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Customer Success

Portfolio Overview: Acting on Usage Data

Learn how to use the Portfolio Overview feature in Adopt

Learning and Development Analytics On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Previously recorded sessions

Watch past events on a variety of topics including: API, tagging, guides, analytics, mobile, and customer forums.

Analytics Product Mobile apps Web apps On-demand Courses Beginner Live Sessions Pendo Administrator Customer Success Inspiration Support ticket deflection

Roadmaps: Communicate your product direction

Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions.

Product Mobile apps Web apps On-demand Courses Beginner Communicate product roadmap Roadmaps

Segment logic (and, or, not)

Learn how "and", "or", and negation rules are used in Pendo segment logic

Product Segments Mobile apps Web apps On-demand Courses Beginner

Segments for guide targeting

Learn a better method to create a segment for guide targeting.

Guides Product Segments Mobile apps Web apps On-demand Courses Beginner Marketing

Create segments to filter your users

A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.

Product Segments Mobile apps Pendo Administrator Customer Success

Salesforce integration

Learn how to set up the connection between Pendo and Salesforce.

Integrations Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator

Segments: Filtering and Focusing on User Groups

Learn about the power of segments and how to use it in Adopt

Learning and Development Segments On-demand Courses Beginner Adopt IT Operations HR SaaS management Change a business process Deliver employee onboarding and training Employee analytics

Segments: When and why you should use them

Learn how to filter users for analytics and target users for guides.

Product Segments Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Subscription architecture: Multi-app vs. multi-sub

Learn the differences between a multi-app subscription and multiple individual subscriptions.

Installation Mobile apps Web apps Pendo Administrator Setup

Tagging Features with dynamic CSS selectors

Learn best practices for tagging features using dynamic CSS, including starts-with, ends-with and contains rules.

CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Tagging

Tag your mobile application

Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Tagging for web apps: The first step to analytics

Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.

Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Tagging Pages in Pendo with multiple Page rules

Learn how to tag pages with multiple rules and validate those page rules.

CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Tagging

Track Events overview

Learn about the common use cases for track events and the technical implementation required to use them in Pendo.

Analytics Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer

Use Case: Increase Feature Adoption

Get inspired on how Pendo can help you increase feature adoption within your app!

Product Mobile apps Web apps Pendo by Use Case On-demand Courses Beginner Pendo Administrator Customer Success Inspiration Feature adoption

Use Case: Scale User Onboarding

Get ideas on how Pendo can help you with your user onboarding!

Product Mobile apps Web apps Pendo by Use Case On-demand Courses Beginner Pendo Administrator Customer Success Inspiration New user onboarding

Using HTML and CSS with Pendo

Learn how Pendo uses HTML and CSS for feature tagging and guide targeting.

CSS Rules & Tagging Web apps

Using Track Events

Learn how track events you have implemented can be used within Pendo for analytics and guide targeting.

Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer

Validate: Get feedback on your product ideas

Learn how to use Validate to prioritize the right product investments with confidence and save valuable resources in developing a new product or feature

Product Validate Web apps On-demand Courses Beginner Pendo Administrator Customer Success

Verifying your Pendo installation

Learn how to use your browser's developer tools to verify your Pendo installation.

Installation Web apps Pendo Administrator Engineer

Workflows: Understanding Cross-App Processes

Learn how to use Workflows and Journeys in Adopt

Learning and Development Analytics On-demand Courses Beginner Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Pendo for Marketing

Explore how marketers harness Pendo for customer advocacy and expansion. This course provides actionable real-world examples for implementation.

Web apps On-demand Courses Marketing Inspiration

Pendo Workplace catalog

Pendo Workplace will walk you through how to design, implement, and maximize ROI on your workplace processes and technology.

Certifications On-demand Courses Beginner Adopt Pendo Administrator

Pendo Mobile 101

Join us to discover the basics of how Pendo works on mobile applications!

Mobile apps Live Sessions

Pendo subscription audit

Join us for a comprehensive review of your Pendo subscription!

Mobile apps Web apps Live Sessions Pendo Administrator

Enhance Pendo’s power with metadata

Join us and discover how metadata can empower your Pendo journey.

Product Segments Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

Getting set-up with Pendo

Installing Pendo and have questions? Check out this course which includes all of our best-in-class installation resources.

Pendo Essentials for Web certification exam

Just looking for the certification exam? If you're ready to test your Pendo knowledge, sign up here to become Pendo Essentials certified.

Legacy - Pendo Admin Certification Project

This project that you have previously registered for has been sunset. Please see the "About this course" section for more information.

Setting Up Pendo Feedback

Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on installing and preparing Feedback for release

Feedback Pendo Administrator Collect customer feedback

Codeless + Track Events Solution

If your mobile app is using Pendo's Codeless + Track Events solution SDK, then start here to begin learning how to get the most out of Pendo.

Mobile apps Engineer

Pendo Essentials On-Demand

Getting started with Pendo? This is the best place to begin. Includes self-paced training materials, two live Office Hours classes, and access to the Certification Exam.

Pendo Admin Certification

Learn what it takes to be a Pendo Admin. This course is designed to give you insight and direction of how to build and manage any Pendo subscription. Pass the exam to become Pendo Admin certified!

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product On-demand Courses Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Setting up Pendo

Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Review all that you've learned and revisit certification exam specifics.

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Practice and Q&A: Guides & analytics (Optional)

Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.

Practice and Q&A: Tagging & segments (Optional)

Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product On-demand Courses Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Guides for mobile applications

In this course, you'll learn how to create in-app guidance to communicate with your customers.

Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Analytics for mobile applications

Now that you've tagged Features and Pages, explore how your users use your app.

Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success

Get started with Pendo for Mobile

Set up your Pendo subscription and learn what Pendo can do.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Tag your mobile application

Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Create segments to filter your users

A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.

Product Segments Mobile apps Pendo Administrator Customer Success

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Setting up Pendo

Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Review all that you've learned and revisit certification exam specifics.

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Practice and Q&A: Guides & analytics (Optional)

Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.

Practice and Q&A: Tagging & segments (Optional)

Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product On-demand Courses Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Setting up Pendo

Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Review all that you've learned and revisit certification exam specifics.

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Practice and Q&A: Guides & analytics (Optional)

Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.

Practice and Q&A: Tagging & segments (Optional)

Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.