New user toolkit
New user toolkit
Begin your Pendo journey here with an overview of resources, a live introductory demo of the product, and a downloadable success-planning worksheet.
Web apps On-demand Courses Pendo Administrator
Certifications
Certifications
Supercharge your expertise, earn bragging rights, and propel your career to new heights with Pendo's certification offerings.
All courses
All courses
Whether you’re a seasoned pro or a curious learner, there’s something for everyone in our extensive catalog of on-demand courses, live-sessions, and certifications.
Live sessions
Live sessions
Join our live sessions led by product experts. Topics rotate and the catalog grows to reflect product updates. Can't make it live? Check out a recording.
Web apps Beginner Live Sessions
Pendo by persona
Pendo by persona
Gain specialized knowledge in using Pendo for specific personas or roles. Explore best practices and receive comprehensive guidance to maximize the platform's potential.
Web apps Beginner
Pendo by use case
Pendo by use case
Master Pendo for common business challenges like onboarding, ticket deflection, and more to maximize Pendo’s impact on your organization.
Tagging Pages in Pendo with multiple Page rules
Tagging Pages in Pendo with multiple Page rules
Learn how to tag pages with multiple rules and validate those page rules.
View Course
5 minutes
CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Tagging
Guides for mobile applications
Guides for mobile applications
In this course, you'll learn how to create in-app guidance to communicate with your customers.
View Course
40 Minutes
Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Getting set-up with Pendo
Getting set-up with Pendo
Installing Pendo and have questions? Check out this course which includes all of our best-in-class installation resources.
View Course
FREE
Adopt Resource Center: Creating a Hub of Information
Adopt Resource Center: Creating a Hub of Information
Learn about the Resource Center in Adopt
View Course
5 minutes
Learning and Development On-demand Courses Intermediate Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Portfolio Overview: Acting on Usage Data
Portfolio Overview: Acting on Usage Data
Learn how to use the Portfolio Overview feature in Adopt
View Course
6 minutes
Learning and Development Analytics On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Workflows: Understanding Cross-App Processes
Workflows: Understanding Cross-App Processes
Learn how to use Workflows and Journeys in Adopt
View Course
5 minutes
Learning and Development Analytics On-demand Courses Beginner Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Adopt Tagging: Obtaining Data for Better Decision-Making
Adopt Tagging: Obtaining Data for Better Decision-Making
Learn how to start tagging your application in Adopt.
View Course
11 minutes
Learning and Development Engineering On-demand Courses Beginner Adopt IT Operations HR Tagging
Segments: Filtering and Focusing on User Groups
Segments: Filtering and Focusing on User Groups
Learn about the power of segments and how to use it in Adopt
View Course
4 minutes
Learning and Development Segments On-demand Courses Beginner Adopt IT Operations HR SaaS management Change a business process Deliver employee onboarding and training Employee analytics
An Introduction to Adopt
An Introduction to Adopt
Learn more about the features and benefits of Adopt.
View Course
3 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR SaaS management Employee analytics
New user overview
New user overview
Join two live sessions for an entry-level overview of Pendo, and how to use it to achieve your goals.
View Course
Mobile apps Web apps Beginner Live Sessions Customer Success
Pendo Essentials for Web certification exam
Pendo Essentials for Web certification exam
Just looking for the certification exam? If you're ready to test your Pendo knowledge, sign up here to become Pendo Essentials certified.
$100
Legacy - Pendo Admin Certification Project
Legacy - Pendo Admin Certification Project
This project that you have previously registered for has been sunset. Please see the "About this course" section for more information.
$200
Adopt Guides: Communicating and Driving Behavior Change
Adopt Guides: Communicating and Driving Behavior Change
Learn about the Guide building process in Adopt
View Course
8 minutes
Learning and Development Guides On-demand Courses Beginner Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Coming soon: Pendo for Customer Success
Coming soon: Pendo for Customer Success
Learn how Customer Success teams leverage Pendo to get the most out of their data.
View Course
Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Customer Success Inspiration
Getting Started with Feedback
Getting Started with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Get familiar with frequently used features.
View Course
20 Minutes
Feedback Product On-demand Courses Beginner Pendo Administrator Collect customer feedback
Data Sync
Data Sync
Learn how to export Pendo data to your BI tools with Data Sync.
View Course
12 minutes
Integrations API Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator
Paths: Understanding Behavior Patterns
Paths: Understanding Behavior Patterns
Learn how to use Paths in Adopt
View Course
5 minutes
Learning and Development Analytics Product On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Innovation Labs for Customer Success
Innovation Labs for Customer Success
Join us for this three-part series where we’ll be exploring out of the box strategies and tools to elevate your customer success initiatives.
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Live Sessions Customer Success
Pendo Mobile 101
Pendo Mobile 101
Join us to discover the basics of how Pendo works on mobile applications!
View Course
Mobile apps Live Sessions
Previously recorded sessions
Previously recorded sessions
Watch past events on a variety of topics including: API, tagging, guides, analytics, mobile, and customer forums.
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Analytics Product Mobile apps Web apps On-demand Courses Beginner Live Sessions Pendo Administrator Customer Success Inspiration Support ticket deflection
Anonymous visitors: Overview
Anonymous visitors: Overview
Learn how to collect usage data and display guides for anonymous visitors.
View Course
6 minutes
Visitor & Account Data Product Mobile apps Web apps Beginner Pendo Administrator Setup
Creating multi-page walkthrough guides
Creating multi-page walkthrough guides
Learn two strategies for building guides that automatically advance as a user moves to a new page in your application.
View Course
5 minutes
Guides Product Web apps On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success
Monthly Active Users (MAU)
Monthly Active Users (MAU)
Learn how to review your Monthly Active Users (MAUs) metric.
View Course
18 minutes
Visitor & Account Data Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup
Creating a Roadmap with Feedback
Creating a Roadmap with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Feedback Product
Get started with Pendo for Mobile
Get started with Pendo for Mobile
Set up your Pendo subscription and learn what Pendo can do.
View Course
20 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Guides for web apps: Communicate with your users
Guides for web apps: Communicate with your users
In this course, you'll learn how to create in-app guidance for your customers! We'll also cover how the Resource Center can benefit you.
View Course
40 Minutes
Guides Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Pendo for Marketing
Pendo for Marketing
Explore how marketers harness Pendo for customer advocacy and expansion. This course provides actionable real-world examples for implementation.
View Course
Web apps On-demand Courses Marketing Inspiration
Tagging for web apps: The first step to analytics
Tagging for web apps: The first step to analytics
Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.
View Course
30 Minutes
Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Acclimating to Adopt Navigation
Acclimating to Adopt Navigation
Learn how to navigate Adopt
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Segments: When and why you should use them
Segments: When and why you should use them
Learn how to filter users for analytics and target users for guides.
View Course
25 Minutes
Product Segments Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Setting Up Pendo Feedback
Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on installing and preparing Feedback for release
View Course
7 Courses
Feedback Pendo Administrator Collect customer feedback
Use Case: Scale User Onboarding
Use Case: Scale User Onboarding
Get ideas on how Pendo can help you with your user onboarding!
View Course
Product Mobile apps Web apps Pendo by Use Case On-demand Courses Beginner Pendo Administrator Customer Success Inspiration New user onboarding
Enhance Pendo’s power with metadata
Enhance Pendo’s power with metadata
Join us and discover how metadata can empower your Pendo journey.
View Course
Product Segments Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
Use Case: Increase Feature Adoption
Use Case: Increase Feature Adoption
Get inspired on how Pendo can help you increase feature adoption within your app!
View Course
Product Mobile apps Web apps Pendo by Use Case On-demand Courses Beginner Pendo Administrator Customer Success Inspiration Feature adoption
Coming soon: Pendo for Product
Coming soon: Pendo for Product
This course explores how product teams utilize Pendo for promoting features, user onboarding, and deflecting support tickets.
View Course
Product Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Inspiration
Pendo subscription audit
Pendo subscription audit
Join us for a comprehensive review of your Pendo subscription!
View Course
Mobile apps Web apps Live Sessions Pendo Administrator
Tag your mobile application
Tag your mobile application
Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.
View Course
30 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Using Track Events
Using Track Events
Learn how track events you have implemented can be used within Pendo for analytics and guide targeting.
View Course
5 minutes
Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Codeless + Track Events Solution
If your mobile app is using Pendo's Codeless + Track Events solution SDK, then start here to begin learning how to get the most out of Pendo.
View Course
5 Courses
Mobile apps Engineer
Pendo hands on: Dashboards
Pendo hands on: Dashboards
Join us for a hands-on learning experience focused on creating three essential dashboards to enhance your product's performance and user experience.
View Course
Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
Getting started with Pendo
Getting started with Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
View Course
20 Minutes
Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Pendo live: Create impactful guides
Pendo live: Create impactful guides
Join us for a in-depth session focused on creating impactful Pendo guides. This session is great for beginners, or anyone looking to level-up their guides.
View Course
Guides Product Web apps Beginner Live Sessions Pendo Administrator Customer Success
Installing Pendo in multiple environments
Installing Pendo in multiple environments
Learn why and how to install Pendo in multiple environments (staging and production) and how to configure subscription and installation settings.
View Course
7 minutes
Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer Setup
Pendo Essentials On-Demand
Getting started with Pendo? This is the best place to begin. Includes self-paced training materials, two live Office Hours classes, and access to the Certification Exam.
$200
10 Courses
Validate: Get feedback on your product ideas
Validate: Get feedback on your product ideas
Learn how to use Validate to prioritize the right product investments with confidence and save valuable resources in developing a new product or feature
View Course
25 Minutes
Product Validate Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Getting Started with Adopt: Adding Applications
Getting Started with Adopt: Adding Applications
Learn how to add applications to Adopt.
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Pendo Admin Certification
Pendo Admin Certification
Learn what it takes to be a Pendo Admin. This course is designed to give you insight and direction of how to build and manage any Pendo subscription. Pass the exam to become Pendo Admin certified!
View Course
FREE
Roadmaps: Communicate your product direction
Roadmaps: Communicate your product direction
Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions.
View Course
20 Minutes
Product Mobile apps Web apps On-demand Courses Beginner Communicate product roadmap Roadmaps
Multi-app best practices
Multi-app best practices
Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription.
View Course
5 minutes
Installation Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup
Installing Pendo Feedback with the snippet
Installing Pendo Feedback with the snippet
Learn how to install Pendo Feedback via the Pendo installation snippet and add valuable context via visitor and account metadata.
View Course
4 minutes
Installation Feedback On-demand Courses Beginner Pendo Administrator Engineer Collect customer feedback
Subscription architecture: Multi-app vs. multi-sub
Subscription architecture: Multi-app vs. multi-sub
Learn the differences between a multi-app subscription and multiple individual subscriptions.
View Course
6 minutes
Installation Mobile apps Web apps Pendo Administrator Setup
Using HTML and CSS with Pendo
Using HTML and CSS with Pendo
Learn how Pendo uses HTML and CSS for feature tagging and guide targeting.
View Course
5 minutes
CSS Rules & Tagging Web apps
Identifying dynamic CSS selectors
Identifying dynamic CSS selectors
Learn how to identify dynamic CSS selectors when using Pendo.
View Course
3 minutes
CSS Rules & Tagging Product On-demand Courses Intermediate Pendo Administrator
Tagging Features with dynamic CSS selectors
Tagging Features with dynamic CSS selectors
Learn best practices for tagging features using dynamic CSS, including starts-with, ends-with and contains rules.
View Course
5 minutes
CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Tagging
Salesforce integration
Salesforce integration
Learn how to set up the connection between Pendo and Salesforce.
View Course
6 minutes
Integrations Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator
Track Events overview
Track Events overview
Learn about the common use cases for track events and the technical implementation required to use them in Pendo.
View Course
5 minutes
Analytics Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Segments for guide targeting
Segments for guide targeting
Learn a better method to create a segment for guide targeting.
View Course
3 minutes
Guides Product Segments Mobile apps Web apps On-demand Courses Beginner Marketing
Create segments to filter your users
Create segments to filter your users
A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.
View Course
25 Minutes
Product Segments Mobile apps Pendo Administrator Customer Success
Identify your mobile solution
Identify your mobile solution
Not sure if you are using codeless + Track Events or Track Events only? Start here for a quick confirmation.
View Course
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Analytics for mobile applications
Analytics for mobile applications
Now that you've tagged Features and Pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success
Verifying your Pendo installation
Verifying your Pendo installation
Learn how to use your browser's developer tools to verify your Pendo installation.
View Course
4 minutes
Installation Web apps Pendo Administrator Engineer
Avoiding & resolving ID collisions
Avoiding & resolving ID collisions
Learn why globally unique identifiers are important for preventing visitor and account ID collisions, what problems ID collisions cause and how to resolve them.
View Course
5 minutes
Installation Visitor & Account Data Web apps On-demand Courses Beginner Pendo Administrator Setup
Planning for success with Pendo
Planning for success with Pendo
Take charge of your success! This course is a great starting point for those seeking an organized approach to solving business goals with Pendo.
View Course
FREE
Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Analytics: Dive into your user data
Analytics: Dive into your user data
Now that you've tagged features and pages, explore how your users use your app.
View Course
50 minutes
Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Segment logic (and, or, not)
Segment logic (and, or, not)
Learn how "and", "or", and negation rules are used in Pendo segment logic
View Course
6 minutes
Product Segments Mobile apps Web apps On-demand Courses Beginner
Pendo API setup and endpoints
Pendo API setup and endpoints
Learn how to get the most of the Pendo's APIs for reporting and analytics.
View Course
15 minutes
Integrations API Analytics Product Web apps Advanced On-demand Courses Pendo Administrator
Feature discussion: Product Engagement Score
Feature discussion: Product Engagement Score
Join us for a Pendo-led discussion and an engaging Q&A session, where we'll explore the in-depth "how-to" aspects of the Product Engagement Score (PES).
View Course
Analytics Mobile apps Web apps Beginner Live Sessions Pendo Administrator Customer Success
Pendo live: The beginner's guide to analytics
Pendo live: The beginner's guide to analytics
Join us for an in-depth learning experience focused around user analytics.
View Course
Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Pendo Essentials for Web certification exam
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Practice and Q&A: Guides & analytics (Optional)
Practice and Q&A: Guides & analytics (Optional)
Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.
60 Minutes
Practice and Q&A: Tagging & segments (Optional)
Practice and Q&A: Tagging & segments (Optional)
Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.
60 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product On-demand Courses Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Guides for mobile applications
Guides for mobile applications
In this course, you'll learn how to create in-app guidance to communicate with your customers.
View Course
40 Minutes
Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Analytics for mobile applications
Analytics for mobile applications
Now that you've tagged Features and Pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success
Get started with Pendo for Mobile
Get started with Pendo for Mobile
Set up your Pendo subscription and learn what Pendo can do.
View Course
20 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Tag your mobile application
Tag your mobile application
Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.
View Course
30 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Create segments to filter your users
Create segments to filter your users
A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.
View Course
25 Minutes
Product Segments Mobile apps Pendo Administrator Customer Success
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Pendo Essentials for Web certification exam
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Practice and Q&A: Guides & analytics (Optional)
Practice and Q&A: Guides & analytics (Optional)
Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.
60 Minutes
Practice and Q&A: Tagging & segments (Optional)
Practice and Q&A: Tagging & segments (Optional)
Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.
60 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product On-demand Courses Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Pendo Essentials for Web certification exam
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Practice and Q&A: Guides & analytics (Optional)
Practice and Q&A: Guides & analytics (Optional)
Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.
60 Minutes
Practice and Q&A: Tagging & segments (Optional)
Practice and Q&A: Tagging & segments (Optional)
Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.
60 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product On-demand Courses Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses