Pendo Essentials On-Demand

Getting started with Pendo? This is the best place to begin. Includes self-paced training materials, two live Office Hours classes, and access to the Certification Exam.

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Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Practice and Q&A: Tagging & segments (Optional)
Practice and Q&A: Tagging & segments (Optional)
Have questions about and want to practice tagging and creating segments? Sign up to meet with a product expert and other users.
60 Minutes
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
Practice and Q&A: Guides & analytics (Optional)
Practice and Q&A: Guides & analytics (Optional)
Have questions about and want to practice creating guides and gaining insights? Sign up to meet with a product expert and other users.
60 Minutes
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Pendo Essentials for Web certification exam
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.